Please read and agree to the Terms & conditions below to complete the online registration form and access Adviser Online.

If you have any questions, please contact Adviser Services on 1800 251 588, weekdays between 8:30am and 5:30pm (Sydney time) or email Adviser Services, for Pension and Investment questions, or for questions relating to Insurance.

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Terms and conditions

In these Terms and conditions ("Terms"), "we", "us" and "our" refers to either OnePath Insurance or OnePath Superannuation & Investments, as the context requires, and their related bodies corporate and their authorised agents or service providers.

A reference to "OnePath Insurance" in these Terms means:

Zurich Australia Limited ABN 92 000 010 195 AFSL 232510
OnePath General Insurance Pty Limited ABN 56 072 892 365 AFSL 288160

A reference to "OnePath Superannuation & Investments" in these Terms means:

OnePath Custodians Pty Limited ABN 12 008 508 496; AFSL 238346
OnePath Funds Management Limited ABN 21 003 002 800; AFSL 238342

The OnePath Insurance entities and OnePath Superannuation & Investments entities are not related parties.

When you register for or use Adviser portal any of the OnePath Insurance, or OnePath Superannuation & Investments websites, (each a "Site" and collectively "the Sites"), you are agreeing to be bound by the following terms and conditions of use, as well as those set out in the Terms of Use and either the OnePath Insurance Privacy Policy or the OnePath Superannuation & Investments Privacy Policy (as the context requires) included on each Site. Please ensure you understand these terms before you register for or use the Sites.

1. Security

(a) We will provide you with a user ID. To maintain security you must keep your password and user ID confidential and store them separately at all times. You must not disclose your password or user ID to any other person. Your password should be changed regularly to maintain confidentiality. Access to the site will be given on the correct entry of a user ID and password. Once access is granted, all actions taken will be deemed to be made by you. If you believe that your user ID or password have been compromised please contact us immediately on 1800 251 588.    

(b) Please note that this section (b) applies to users of the Adviser Online only. If requested by you, we may send you an additional Password and UserId for use by a member of your support staff. You must ensure that your support staff adhere to the security requirements set out in section (a), and you are responsible for any breach of such requirements by your staff member. You must notify us when any member of your support staff who has a Password and UserId leaves your employment.

2. Authorised use

You are authorised to access the Site for reference and reporting purposes only. You may not modify any of the data contained in the Site. If you are an adviser, you may reproduce the data in a report which you provide to a client to whom that data relates, and you may add your own comments in relation to the data.

3. Planning Tools

(a) The calculators and templates (Planning Tools) on this site are provided for the use of licensed financial planners only.    

(b) Before using the Planning Tools, you should determine which financial products are most suitable for each client having regard to the client's particular financial needs, circumstances and objectives.    

(c) The calculators provide illustrative calculations and are based on stated assumptions only. They should not be relied upon as representing actual benefits to be obtained from any particular investment.    

(d) The information contained in the calculators has been prepared without taking into account any individual's particular financial needs, circumstances or objectives and should not be offered as financial or investment advice. It is not a substitute for consideration of financial needs and strategies, and other financial planning effort.    

(e) You should consider the particular circumstances and needs of individual clients before offering financial advice. It is your responsibility to ensure that any financial advice you give complies with the Corporations Act, your licence and other applicable legislation. You must not represent that any advice given by you is made or endorsed by us.     

(f) To the maximum extent permitted by law, OnePath Insurance, OnePath Superannuation  & Investments and its third party service providers exclude all warranties and liability in respect of the Planning Tools. Neither OnePath Insurance or OnePath Superannuation Investments, nor any of its third party service providers will be liable for loss or damage suffered directly or indirectly by any person relying on information provided by, or omitted from, the Planning Tools.     

4. Indemnity

You agree to indemnify us and all other users of the Site against any claim, loss, cost, damage, action or expense which we or any other user may experience arising from use of the Site by you or any member of your support staff, your failure to keep your Password confidential, the use of the Site by any person on your behalf or the use of your Password by any other person.

5. Liability of OnePath Insurance and/or OnePath Superannuation & Investments

The Site may allow you to access information on your account through your reports and provides information on asset allocation, unit prices and performance. We will take all reasonable steps to ensure the information provided on the Site is accurate and up to date at the relevant date. We will not be liable for any loss or damage arising from: - any omission, error or inaccuracy in information provided on the Site; any unauthorised access to information on the Site (including your portfolio details); the unavailability of the Site or the failure of any function of the Site to perform in whole or in part.

6. Changes to the Site

We reserve the right to change, remove or add to the information provided by the Site and to limit access or cease providing information on the Site.

7. Change of Conditions

We reserve the right to change these Terms without prior written notification.

8. Denial of Access

We reserve the right to deny access to the Site and/or particular account details including where: you fail to keep your UserId and Password or the UserId and Password of a member of your support staff secure; or in our opinion, there are concerns regarding security or unauthorised access.

9. Internet Access and Electronic Communications

While we have put in place certain security systems on the Site, we are unable to guarantee in all circumstances that the Site or the information contained on the Site will not be subject to unauthorised access. We will not be liable for any loss, damage, claim or expense arising from any unauthorised access to the Site or the information (including client records) contained in the Site. Whilst we may request that you indicate your preferences for receipt of email or other electronic communications, we reserve the right to communicate to you any business critical information or other information that we are required by law to communicate to you e.g. product disclosure statement 'opt-in' notifications to advisers as required by law.

10. Transactions

Any transaction involving the movement of funds, e.g. switch/withdrawal will be processed in line with the current product disclosure statement relating to your investment or policy.

11. Intellectual Property

The Site is operated for and on behalf of the OnePath Insurance and OnePath Superannuation  & Investments entities.

Copyright in the Site is owned by or licensed to the relevant OnePath Insurance or OnePath Superannuation  & Investments entities unless otherwise indicated. This Site also contains a number of trademarks, logos and symbols which are either owned by the relevant OnePath entity or used with the permission of the owners. You are entitled to use the information in the Site for your personal reference only. Except as permitted by the Copyright Act 1968 (Cth) or other applicable laws, and as provided in section 2 above, you must not reproduce, adapt, modify, upload, download, link to, frame, perform in public, transmit or distribute any content from the Site or any part of it (in whatever form or by whatever process) unless you have obtained our prior written approval. We will not be responsible for any loss or damage arising from of the above acts which are not authorised by us, nor will it be responsible for any content of other sites which are accessed via the Site.

12. Use and disclosure of personal information

We will only use and disclose information about you or information in accordance with the relevant Privacy Policy which can be accessed by the following links:

OnePath Insurance    

OnePath Superannuation & Investments    

By using or accessing the information on this Site, you are also agreeing to the collection, use, storage and disclosure of your personal information in accordance with that Privacy Policy.
Agree to terms and conditions
I acknowledge that the use of the OnePath website is subject to the Terms & Conditions as detailed above.