Transfer of OnePath legacy products to OneAnswer Frontier successfully completed

In late April 2023 we contacted advisers with members in OnePath legacy products to inform them that their balances will be transferring to the OneAnswer Frontier Personal Super and Pension products. We can confirm that the transfer is now complete. The products shown in the table below are now terminated.

As a result of the transfer, a reminder:

  • Transferred members have received a new member number for their new account in either OneAnswer Frontier Personal Super or OneAnswer Frontier Pension. New client accounts appear in Account Access.
  • If a transferred member already has online access to My OnePath, their new OneAnswer Frontier Super or Pension account will appear in their My OnePath account.
  • If a transferred member doesn’t have access to My OnePath online, new account registration details will be sent to them separately in July 2023, along with instructions on how to access their online account.

Welcome Packs will be sent to transferred members in early July 2023. These Packs contain important information about the members’ new accounts, and we encourage members to keep these documents for reference.

 

Which products were clients transferred to?

The table below shows the legacy (closed) products that were terminated and the OneAnswer Frontier products that clients were transferred to.

Legacy products (closed) OneAnswer Frontier product

ANZ OneAnswer Personal Super

OneAnswer Frontier Personal Super

 

ANZ Personal Superannuation Bond

OneAnswer Personal Super

OptiMix Superannuation

ANZ OneAnswer Allocated Pension

OneAnswer Frontier Pension

 

ANZ Allocated Pension

Integra Pension

OneAnswer Allocated Pension

OptiMix Allocated Pension

The OneAnswer Frontier Personal Super and Pension Product Disclosure Statement (PDS) and Additional Information Guide are available from www.onepathsuperinvest.com.au

 

Am I still the nominated adviser?

You remain the nominated adviser for your impacted clients and any Adviser Service Fee arrangement in place at the date of transfer will continue in OneAnswer Frontier.

 

Where can I find more information about the transfer?

Click here for information about the transfer, including accessing historical account information.

 

Can I access client sample letters?

Click here for sample client letters (see the product table above) and accompanying Reference Guides.

 

Any questions?

If you have any questions or would like further information, please:

  • speak with your Insignia Financial Business Development Manager
  • call Adviser Services on 1800 804 768, weekdays between 8.30am and 6.30pm (AEST/AEDT)
  • email us at adviser@onepathsuperinvest.com.au