Investment, Insurance, Superannuation
If you have any questions, please call us on the relevant number below. Or fill in our general enquiry form and we’ll respond by email or phone within two working days
| General enquiries | Phone number | Opening hours (AEST) |
|---|---|---|
|
Insurance purchased through an Adviser – Life, Trauma, Total Permanent Disability, Income Protection, Business Expenses, Living Expenses and Child Covers |
133 667 |
Weekdays 8:30am to 6:00pm |
|
Insurance purchased directly from OnePath – Life, Trauma/Major-illness , Accident and Income Protection Insurance
|
132 062 |
Weekdays 8:00am to 6:00pm |
|
Car, Home, Landlord, Travel and CTP Green Slip Insurance |
132 062 |
Weekdays 8:00am to 8:00pm |
|
Mortgage Protection Insurance – Existing customers only |
1300 721 426 |
Weekdays 8:00am to 6:00pm |
|
New customers |
133 667 |
Weekdays 8:30am to 5:30pm |
|
Website support |
1800 290 685 |
Weekdays 8:30am to 5:30pm |
|
Find an adviser |
133 667 |
Weekdays 8:30am to 5:30pm |
|
International Callers |
612 9234 8111 |
Weekdays 8:30am to 5:30pm |
| Adviser enquiries | Phone number | Opening hours (AEST) |
|---|---|---|
|
Risk Adviser Services |
1800 222 066 |
Weekdays 8:00am to 8:00pm |
|
Retail underwriting |
1800 300 006 |
Weekdays 8:30am to 5:00pm |
|
Group underwriting |
1800 199 414 |
Weekdays 8:30am to 5:00pm |
|
Website support |
1800 290 685 |
Weekdays 8:30am to 5:30pm |
| Products | Mailing address |
|---|---|
|
For all life insurance products |
GPO Box 4148 |
|
For all direct insurance products (i.e.Mortgage protection insurance, car, home, landlord, travel etc.) |
GPO Box 4129 |
