Obtaining up to date information about OnePath Product Disclosure Statements.
The information contained in each PDS is up to date at the time of its preparation, but is subject to change and may be updated via regular communications to you and on this page. A Supplementary Product Disclosure Statement or a replacement Product Disclosure Statement will be issued if there is a materially adverse change or omission.
You can request a paper copy of any updated information shown on this page, which will be provided to you free of charge, by contacting our Customer Services Team, on 1800 500 229 for Life insurance, or 132 062 for General insurance.
Important Update – residency requirements in Direct Life Insurance policies acquired before 2009
This Significant Event Notice applies to selected direct life insurance policies issued by OnePath Life prior to 2009. If your policy is directly impacted by these changes then you should have received your copy already. If you require further information regarding these changes please contact our Customer Services team on 13 16 14 for assistance.
Significant Event Notice for ANZ Policies (PDF 248KB)
Product Disclosure Statement | Updated information |
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Important Update on Direct Life Insurance policies issued between 21 May 2016 and 31 May 2019
ANZ Life Insurance (21 May 2016) |
This Significant Event Notice applies to ANZ Life Insurance, ANZ Recover Well and ANZ Income Protection policies issued by OnePath Life (and OnePath General for ANZ Income Protection). If your policy is directly impacted by these changes then you should have received your copy already. If you require further information regarding these changes please contact Customer Service on 13 16 14 for assistance.
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ANZ Life Insurance dated 1 June 2019 |
The following information is to be read in conjunction with the ‘Critical Illness Cover (optional)’ section on page 16 of the PDS.
Life Insurance Code of Practice
We have adopted the Life Insurance Code of Practice, which contains minimum standard medical definitions for certain conditions. This means that where your critical illness cover includes one of the conditions defined under the Code and you make a claim, we will assess your claim against the better of the following definitions: a) the applicable definition in the PDS for the covered condition b) if different from a) above, the corresponding minimum standard medical definition in the Code that is current at the time of the insured event.
The minimum standard medical definitions provided under the Code only apply to critical illness cover where we issued your policy on or after 1 July 2017. They do not apply to any of the following: a) other benefits such as critical illness cover either reinstated after a claim or where the amount payable varies according to the severity of the condition b) to payments for benefits included with Income Protection or Total and Permanent Disability (TPD).
The minimum standard medical definitions provided under the Code are: a) Cancer – excluding specified early stage cancers
Cancer means any malignant tumour diagnosed with histological confirmation and characterised by: a) the uncontrolled growth of malignant cells; and b) invasion and destruction of normal tissue beyond the basement membrane.
The term malignant tumour includes leukaemia, sarcoma and lymphoma.
The following are not covered:
b) Heart attack – with evidence of severe heart muscle damage
Heart attack means the death of a portion of the heart muscle as a result of inadequate blood supply, where the diagnosis is supported by the detection of a rise and/or fall of cardiac biomarker values with at least one value above the 99th percentile upper reference limit (URL) and with at least three of the following: a) Symptoms of ischaemia. b) New significant ST-segment–T wave (ST–T) ECG changes or new left bundle branch block (LBBB). c) Development of new pathological Q waves in the ECG. d) Imaging evidence of new regional wall motion abnormality present at least six weeks after the event.
If the tests specified in a) to d) above are inconclusive or unable to be met, then the definition will be met if at least three months after the event the insured's left ventricular ejection fraction is less than 50 per cent.
The following are not covered:
c) Stroke – in the brain resulting in specified permanent impairment
Stroke means death of brain tissue caused by one of the following: a) Ischaemic infarction of brain tissue. b) Intracranial haemorrhage (cerebral, intraventricular or subarachnoid).
The diagnosis must be supported by both of the following: a) Evidence of permanent neurological deficit with persisting symptoms confirmed by a specialist physician as a definite result of the stroke at least six weeks after the event. b) Findings on MRI, CT, or other reliable imaging evidence consistent with the diagnosis of a new stroke.
The following are not covered:
Words within the definition that have special meaning “Permanent neurological deficit with persisting symptoms” means dysfunction in the nervous system that is present on clinical examination and expected to last throughout the insured person's life. It includes outcomes such as: numbness, hypertonicity, hemiplegia, monoplegia, hemiparesis, monoparesis, hyperaesthesia (increased sensitivity), paralysis, localised weakness, dysarthria (difficulty with speech), aphasia (inability to speak), dysphagia (difficulty in swallowing), visual impairment, difficulty in walking, lack of coordination, tremor, coma and objectively documented significant loss of cognitive function.
The following do not constitute “permanent neurological deficit with persisting symptoms”:
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ANZ Recover Well dated 1 June 2019 |
The following information is to be read in conjunction with the ‘Critical Illness Cover’ section on page 15 of the PDS.
Life Insurance Code of Practice
We have adopted the Life Insurance Code of Practice, which contains minimum standard medical definitions for certain conditions. This means that where your critical illness cover includes one of the conditions defined under the Code and you make a claim, we will assess your claim against the better of the following definitions: a) the applicable definition in the PDS for the covered condition b) if different from a) above, the corresponding minimum standard medical definition in the Code that is current at the time of the insured event.
The minimum standard medical definitions provided under the Code only apply to critical illness cover where we issued your policy on or after 1 July 2017. They do not apply to any of the following: a) other benefits such as critical illness cover either reinstated after a claim or where the amount payable varies according to the severity of the condition b) to payments for benefits included with Income Protection or Total and Permanent Disability (TPD).
The minimum standard medical definitions provided under the Code are: a) Cancer – excluding specified early stage cancers
Cancer means any malignant tumour diagnosed with histological confirmation and characterised by: a) the uncontrolled growth of malignant cells; and b) invasion and destruction of normal tissue beyond the basement membrane.
The term malignant tumour includes leukaemia, sarcoma and lymphoma.
The following are not covered:
b) Heart attack – with evidence of severe heart muscle damage
Heart attack means the death of a portion of the heart muscle as a result of inadequate blood supply, where the diagnosis is supported by the detection of a rise and/or fall of cardiac biomarker values with at least one value above the 99th percentile upper reference limit (URL) and with at least three of the following: a) Symptoms of ischaemia. b) New significant ST-segment–T wave (ST–T) ECG changes or new left bundle branch block (LBBB). c) Development of new pathological Q waves in the ECG. d) Imaging evidence of new regional wall motion abnormality present at least six weeks after the event. If the tests specified in a) to d) above are inconclusive or unable to be met, then the definition will be met if at least three months after the event the insured's left ventricular ejection fraction is less than 50 per cent.
The following are not covered:
c) Stroke – in the brain resulting in specified permanent impairment
Stroke means death of brain tissue caused by one of the following: a) Ischaemic infarction of brain tissue. b) Intracranial haemorrhage (cerebral, intraventricular or subarachnoid).
The diagnosis must be supported by both of the following: a) Evidence of permanent neurological deficit with persisting symptoms confirmed by a specialist physician as a definite result of the stroke at least six weeks after the event. b) Findings on MRI, CT, or other reliable imaging evidence consistent with the diagnosis of a new stroke.
The following are not covered:
Words within the definition that have special meaning “Permanent neurological deficit with persisting symptoms” means dysfunction in the nervous system that is present on clinical examination and expected to last throughout the insured person's life. It includes outcomes such as: numbness, hypertonicity, hemiplegia, monoplegia, hemiparesis, monoparesis, hyperaesthesia (increased sensitivity), paralysis, localised weakness, dysarthria (difficulty with speech), aphasia (inability to speak), dysphagia (difficulty in swallowing), visual impairment, difficulty in walking, lack of coordination, tremor, coma and objectively documented significant loss of cognitive function.
The following do not constitute “permanent neurological deficit with persisting symptoms”:
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ANZ Income Protection |
The government has updated the 457 visa to a “Temporary Skills Shortage” visa.
YOU NEED TO MEET CERTAIN CRITERIA TO APPLY FOR THIS INSURANCE
You must meet all the following criteria to be eligible to apply for cover.
Age: You must be between 18 and 59 years old (inclusive).
Residency: You must currently be living in and receiving this PDS in Australia, and either:
Current employment: You must be currently employed more than 20 hours a week in your main occupation.
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ANZ Life Insurance Product Disclosure Statement and Policy – dated 21 May 2016 |
The following updates the text on the inside of the back cover (updated words in bold). This is to reflect the replacement of the Grow app with the new ANZ App.
Download the ANZ App from the App Store
The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. ANZ recommends that you read the ANZ App Terms and Conditions available at www.anz.com and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.
App Store is a service mark of Apple Inc. |
ANZ Recover Well Product Disclosure Statement and Policy – dated 21 May 2016 |
The following updates the text on the inside of the back cover (updated words in bold). This is to reflect the replacement of the Grow app with the new ANZ App.
Download the ANZ App from the App Store
The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. ANZ recommends that you read the ANZ App Terms and Conditions available at www.anz.com and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.
App Store is a service mark of Apple Inc. |
ANZ Income Protection Product Disclosure Statement and Policy – dated 21 May 2016 |
The following updates the text on the inside of the back cover (updated words in bold). This is to reflect the replacement of the Grow app with the new ANZ App.
Download the ANZ App from the App Store
The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. ANZ recommends that you read the ANZ App Terms and Conditions available at www.anz.com and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.
App Store is a service mark of Apple Inc. |
ANZ Travel Insurance dated 29 February 2016 |
Effective from: 1 December 2017
The Product Disclosure Statement is updated by replacing the phone number for the Financial Ombudsman Service (FOS) on page 52 with 1800 367 287. |
ANZ 50+ Life Cover Product Disclosure Statement and Policy – dated 28 April 2011 |
The following update extends the current cooling-off period from 21 days to 30 days (updated words in bold)
Cooling-off period (Page 9 of the ANZ 50+ Life Cover PDS)
You may cancel your policy at any time.
If you cancel your policy within 30 days of receiving the Policy Schedule and no claims have been made under the policy, we will refund any premiums paid.
After the cooling-off period, we will not refund any monthly or fortnightly premiums if the policy is cancelled. We will pay a pro rata refund where premiums are paid annually and you cancel the policy before the next annual payment is due.
You can cancel the policy within 30 days of receiving the Policy Schedule by contacting us on 13 16 14. |
ANZ Accident Cover Plus Product Disclosure Statement and Policy - dated 20 March 2012 |
The following update extends the current cooling-off period from 21 days to 30 days (updated words in bold)
Cooling-off period and cancellation (Page 12 of the ANZ Accident Cover Plus PDS)
You may cancel your policy at any time.
If the policy is cancelled or avoided during the 30 day cooling-off period, we will return any premiums paid, provided no claim has been made. After the cooling off period, we will not refund any monthly or fortnightly premiums if the policy is cancelled. We will pay a pro rata refund where premiums are paid annually and you cancel the policy before the next annual payment is due.
You can cancel the policy within 30 days of receiving the Policy Schedule by contacting us on 13 16 14. |
OneCare and OneCare Super dated 6 November 2016 |
The following information will be included on page 2 of the PDS and Policy Terms.
Life Insurance Code of Practice
We have adopted the Life Insurance Code of Practice (‘Code’), which contains minimum standard medical definitions for certain conditions. This means that where your Trauma Comprehensive and Premier Covers includes one of the conditions defined under the Code and you make a claim, we will assess your claim against the better of the following definitions:
The minimum standard medical definitions provided under the Code only apply to Trauma Comprehensive and Premier Covers where we issued your policy on or after 1 July 2017. They do not apply to any of the following:
The minimum standard medical definitions provided under the Code are:
Cancer means any malignant tumour diagnosed with histological confirmation and characterised by:
The term malignant tumour includes leukaemia, sarcoma and lymphoma.
The following are not covered:
b) Heart attack – with evidence of severe heart muscle damage
Heart attack means the death of a portion of the heart muscle as a result of inadequate blood supply, where the diagnosis is supported by the detection of a rise and/or fall of cardiac biomarker values with at least one value above the 99th percentile upper reference limit (URL) and with at least three of the following:
If the tests specified in a) to d) above are inconclusive or unable to be met, then the definition will be met if at least three months after the event the insured's left ventricular ejection fraction is less than 50 per cent.
The following are not covered:
c) Stroke – in the brain resulting in specified permanent impairment
Stroke means death of brain tissue caused by one of the following:
The diagnosis must be supported by both of the following:
The following are not covered:
Words within the definition that have special meaning
The following do not constitute “permanent neurological deficit with persisting symptoms”:
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ANZ Recover Well dated 21 May 2016 |
The following information is to be read in conjunction with the ‘Critical Illness Cover’ section on page 13 of the PDS.
Life Insurance Code of Practice
We have adopted the Life Insurance Code of Practice, which contains minimum standard medical definitions for certain conditions. This means that where your critical illness cover includes one of the conditions defined under the Code and you make a claim, we will assess your claim against the better of the following definitions: a) the applicable definition in the PDS for the covered condition
The minimum standard medical definitions provided under the Code only apply to critical illness cover where we issued your policy on or after 1 July 2017. They do not apply to any of the following: a) other benefits such as critical illness cover either reinstated after a claim or where the amount payable varies according to the severity of the condition
The minimum standard medical definitions provided under the Code are: a) Cancer – excluding specified early stage cancers
Cancer means any malignant tumour diagnosed with histological confirmation and characterised by: a) the uncontrolled growth of malignant cells; and
The term malignant tumour includes leukaemia, sarcoma and lymphoma.
The following are not covered:
b) Heart attack – with evidence of severe heart muscle damage
Heart attack means the death of a portion of the heart muscle as a result of inadequate blood supply, where the diagnosis is supported by the detection of a rise and/or fall of cardiac biomarker values with at least one value above the 99th percentile upper reference limit (URL) and with at least three of the following: a) Symptoms of ischaemia.
If the tests specified in a) to d) above are inconclusive or unable to be met, then the definition will be met if at least three months after the event the insured's left ventricular ejection fraction is less than 50 per cent.
The following are not covered:
c) Stroke – in the brain resulting in specified permanent impairment
Stroke means death of brain tissue caused by one of the following: a) Ischaemic infarction of brain tissue.
The diagnosis must be supported by both of the following: a) Evidence of permanent neurological deficit with persisting symptoms confirmed by a specialist physician as a definite result of the stroke at least six weeks after the event.
The following are not covered:
Words within the definition that have special meaning
The following do not constitute “permanent neurological deficit with persisting symptoms”:
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ANZ Life Insurance dated 21 May 2016 |
The following information is to be read in conjunction with the ‘Critical Illness Cover (optional)’ section on page 14 of the PDS
Life Insurance Code of Practice
We have adopted the Life Insurance Code of Practice, which contains minimum standard medical definitions for certain conditions. This means that where your critical illness cover includes one of the conditions defined under the Code and you make a claim, we will assess your claim against the better of the following definitions: a) the applicable definition in the PDS for the covered condition
The minimum standard medical definitions provided under the Code only apply to critical illness cover where we issued your policy on or after 1 July 2017. They do not apply to any of the following: a) other benefits such as critical illness cover either reinstated after a claim or where the amount payable varies according to the severity of the condition
The minimum standard medical definitions provided under the Code are: a) Cancer – excluding specified early stage cancers
Cancer means any malignant tumour diagnosed with histological confirmation and characterised by: a) the uncontrolled growth of malignant cells; and
The term malignant tumour includes leukaemia, sarcoma and lymphoma.
The following are not covered:
b) Heart attack – with evidence of severe heart muscle damage
Heart attack means the death of a portion of the heart muscle as a result of inadequate blood supply, where the diagnosis is supported by the detection of a rise and/or fall of cardiac biomarker values with at least one value above the 99th percentile upper reference limit (URL) and with at least three of the following: a) Symptoms of ischaemia.
If the tests specified in a) to d) above are inconclusive or unable to be met, then the definition will be met if at least three months after the event the insured's left ventricular ejection fraction is less than 50 per cent.
The following are not covered:
c) Stroke – in the brain resulting in specified permanent impairment
Stroke means death of brain tissue caused by one of the following: a) Ischaemic infarction of brain tissue.
The diagnosis must be supported by both of the following: a) Evidence of permanent neurological deficit with persisting symptoms confirmed by a specialist physician as a definite result of the stroke at least six weeks after the event.
The following are not covered:
Words within the definition that have special meaning
The following do not constitute “permanent neurological deficit with persisting symptoms”:
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ANZ SecureLife Plan dated 15 November 2010
ANZ BirthdayLife Plan dated 15 November 2010
ANZ Recover Well dated 25 March 2013
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This applies in relation to the information you may provide when updating your policy. Duty of Disclosure You do not need to tell us anything that:
If the insurance is for the life of another person and that person does not tell us everything he or she should have, this may be treated as a failure by you to tell us something that you must tell us. If your failure to tell us is fraudulent, we may refuse to pay a claim and treat the contract as if it never existed.
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EasyProtect Life dated 15 November 2010 EasyProtect Major Illness dated 15 November 2010
EasyProtect Income dated 15 November 2010
ANZ Life Insurance dated 8 November 2010 ANZ Critical Illness Cover dated 8 November 2010 ANZ Income Protection dated 8 November 2010 OnePath SecureLife Plan dated 15 November 2010 ANZ SecureLife Plan dated 15 November 2010 ANZ BirthdayLife Plan dated 15 November 2010 ProSecure Income Replacement Plan dated 15 November 2010
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The following paragraph is inserted at the end of the "About the premium" section of each of the above product disclosure statements:
You may be entitled to earn Qantas Frequent Flyer points on the premiums you pay for this policy. Please visit our website at onepath.com.au/qff-terms-conditions for details. |
Home Insurance dated 15 November 2010
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The following paragraph is inserted at the end of the "Your premium" section of each of the above product disclosure statements:
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Travel Insurance dated 15 November 2010 |
The Travel Insurance Product Disclosure Statement dated 15 November 2010 is updated by inserting the following paragraph after the "The cost of this insurance" section on page 43:
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ANZ Income Protection dated 28 April 2011
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The Product Disclosure Statement is updated by replacing the fourth paragraph in the "Waiting period" section on page 7 with the following:
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Professionals Life Cover Plus
Professionals Life Cover Plus
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The following updates enable premiums to be paid in fortnightly instalments (updated words in bold):
“If you take out cover for yourself as the principal life insured and also for a second life insured, the following discounts will apply to the premium in respect of the second life insured:
‘Cooling-off period and cancellation’ section – second paragraph (Page 14 of each PDS:
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Car Insurance dated 15 November 2010
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The following paragraph is inserted at the end of the "How we calculate your premium" section of the product disclosure statement:
From time to time, the issuers may promote special offers relating to the purchase of this product which may include discounts, cash-back or loyalty incentives. To find out what special offers maybe available to you, visit your local ANZ branch or call 13 16 14 for more information.
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Travel Insurance dated 15 November 2010
ANZ Travel Insurance dated 20 November 2010 |
The following paragraph is inserted at the end of the "What you have to pay" section of product disclosure statement:
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ANZ Loan Protection dated 28 February 2011 |
The following paragraph is inserted at the end of the "How is the premium calculated?" section the product disclosure statement:
From time to time, the issuers may promote special offers relating to the purchase of this product which may include discounts, cash-back or loyalty incentives. To find out what special offers maybe available to you, visit your local ANZ branch or call 1300 552 253 for more information. |
ANZ Mortgage Protection dated 28 February 2011 |
The following paragraph is inserted at the end of the "How is the premium calculated?" section the product disclosure statement:
From time to time, the issuers may promote special offers relating to the purchase of this product which may include discounts, cash-back or loyalty incentives. To find out what special offers maybe available to you, visit your local ANZ branch or call 13 33 33 for more information. |
ANZ Credit Card Insurance dated 1 April 2012 |
The following paragraph is included as paragraph 4 under the ‘Definition and amount payable’ for the ‘Involuntary Unemployment Benefit’ on page 14 of the ANZ Credit Card Insurance Product Disclosure Statement.
For policyholders holding a Temporary Business (Long Stay) – Standard Business Sponsorship (Subclass 457) Visa, who are not able to meet the requirements detailed in the paragraph above, subject to the application of the waiting period, benefit payments commence from when you provide evidence of your employment termination and evidence to our satisfaction that you are actively seeking employment in your country of residence. |
ANZ Mortgage Protection Insurance dated 28 February 2011 |
Effective from: 28 June 2014 The Product Disclosure Statement is updated by replacing the "Non-Disclosure – Life Benefit cover" section on page 2 with the following: Non-Disclosure – Life Benefit cover If you do not disclose to us every matter that you know or could reasonably be expected to know, that would be relevant to our decision whether to accept the risk of the insurance and if so, on what terms, we may avoid the contract, or avoid your cover within three years of entering into it, provided that we would not have entered into that contract or accepted cover for you had full disclosure been made. Where we are entitled to avoid a contract of life insurance, we may elect not to avoid it but apply either of the following options: Where your contract is in respect of death cover, we may only apply the first of the two options and we must do so within three years of you entering into the contract or us providing cover to you
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ANZ Loan Protection Insurance dated 28 February 2011 |
Effective from: 28 June 2014 The Product Disclosure Statement is updated by replacing the "Non-Disclosure – Life Benefit cover" section on page 3 with the following: Non-Disclosure – Life Benefit cover If you do not disclose to us every matter that you know or could reasonably be expected to know, that would be relevant to our decision whether to accept the risk of the insurance and if so, on what terms, we may avoid the contract, or avoid your cover within three years of entering into it, provided that we would not have entered into that contract or accepted cover for you had full disclosure been made. Where we are entitled to avoid a contract of life insurance, we may elect not to avoid it but apply either of the following options: Where your contract is in respect of death cover, we may only apply the first of the two options and we must do so within three years of you entering into the contract or us providing cover to you.
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QBE Lease Protection Insurance dated June 2011 |
Effective from: 28 June 2014 The Product Disclosure Statement is updated by removing the second and third paragraph in the "If you do not tell us" section of page 4.
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ANZ Credit Card Insurance dated 1 April 2012 |
Effective from 27 February 2016 Click here to view the changes to the Product Disclosure Statement and Policy Document, which includes changes to benefits.
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ANZ CreditCover Plus dated 28 February 2011 |
Effective from 27 February 2016 Click here to view the changes to the Product Disclosure Statement and Policy Document, which includes changes to benefits.
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Home, Car and Landlord Insurance are issued by QBE Insurance (Australia) Limited (QBE) ABN 78 003 191 035 (AFSL 239545).
OnePath’s EasyProtect Life, EasyProtect Income, EasyProtect Major Illness and Accident Cover Plus is issued by OnePath Life Limited (OnePath Life) ABN 33 009 657 176, AFSL 238341.
ANZ Mortgage Protection is issued by OnePath Life Limited (OnePath Life) ABN 33 009 657 176, AFSL 238341 and QBE Insurance (Australia) Limited (QBE) ABN 78 003 191 035, AFSL 239545.
ANZ Credit Card Insurance is issued by OnePath Life Limited (OnePath Life) ABN 33 009 657 176, AFSL 238341 and OnePath General Insurance Pty Limited (OnePath General) ABN 56 072 892 365, AFSL 288160.
ANZ Life Insurance and ANZ Recover Well are issued by OnePath Life Limited (OnePath Life) ABN 33 009 657 176, AFSL 238341.
ANZ Income Protection covers two separate financial products – Income Cover is issued by OnePath Life Limited (OnePath Life) ABN 33 009 657 176, AFSL 238341 and Involuntary Unemployment and Family Care Cover are issued by OnePath General Insurance Pty Limited (OnePath General) ABN 56 072 892 365, AFSL 288160.
The information provided is of a general nature and has been prepared without taking into account your objectives, financial situation or needs. You should consider whether the information is appropriate for you having regard to your objectives, financial situation and needs. We recommend that you read the relevant Product Disclosure Statement, available by calling Customer Services on 132 062 or visiting Onepath.com.au before deciding to acquire, or to continue to hold, the product.